Freshworks Chatbot Training

We have years of experience in improving the customer journey of organizations in the technical field. In recent years, we have noticed a strong rise of chatbots that make it possible to organize the customer journey more efficiently for the customer and the employee. However, we see that in many cases people do not have the right tools to do this in a good way.

During this session we will therefore show you how you can use Freshbots for your customer journey and what makes a chatbot actually successful. We will also take you through your own Freshbots test environment and discover how to build a chatbot and link it to other Freshworks solutions.