Optimize communication streams
Freshworks enables you to organize all contact with customers, prospects, direct co-workers and other departments. Streamlined and efficient!
Everything in the same interface
The fuctionality of Freshworks is endless: house your IT service management, your HR and Sales & Marketing activies in one single interface.
Build stronger relations
By organizing everything neat and tight, building durable customer relations is highly simplified.
All Freshworks products
There is a solution for everything
Freshworks creates solutions that improve the customer experience and make employees' jobs easier and more enjoyable. The software is delivered turn-key, easy to customize and easy to use. turn-key opgeleverd, is eenvoudig aan te passen en makkelijk in gebruik.
There is a solution for all disciplines in your organization: whether it’s the CRM tool for the sales department, Freshdesk as the heart of your ticketing system or Freshservice for your internal IT service management. The big advantage is that they all communicate with each other and can be easily integrated with other tools. And the best part is that you can buy these packages at reasonable prices.
Our implementation approach
g-company is Freshworks' preferred partner in the Benelux and supports the implementation of Freshworks software. With years of experience we have developed an effective approach, aimed at maximising added value for the client, in terms of knowledge transfer and reducing turnaround time.
We start with a kick-off session in which we determine the objective, scope, planning and role distribution. Then we start the setup phase and talk about business processes. How do you work now, how would you like to work, is there room for improvement and automation?
We then make the translation to software. Everything is aimed at ensuring that our customers focusses on serving the customer and as little as possible on operating systems and peripheral issues. Setting up the environment is custom work.
Once your environment is set up, we provide training so that everyone is ready to work with the new software. During the go-live we provide live support and assistance. At the end of the implementation we evaluate whether the goals have been achieved.
Meet the Freshworks Squad
Koen de Leeuw
Jeroen van Dam
Kuno van Rooijen
Curious how we can help your organization with the solutions of Freshworks?
Contact our account manager Jeroen