Through our Cloud Customer Care™ program, we help you to achieve long term improvements, leverage technology and realize digital transformation.
Our team helps identify improvements to achieve long-term success and avoid disruption of your business. Cloud Customer Care™ can help prevent issues from occurring in the first place.
Cloud Customer Care™ offers intelligent systems to ease your support experience through different platforms and multiple cloud providers.
Invest in modernizing your cloud infrastructure. Whether you’re facing a technical challenge or transforming your business, Cloud Customer Care™ is here to help with your journey in the cloud.
The g-company Cloud Customer Care™ program consists of a number of building blocks. Dependent on your organization’s needs and cloud readiness, you choose – and pay for – only those building blocks relevant to you.
Monitoring and quick response to issues. Learn and improve through blameless post-mortem culture.
Work with a trusted technical advisor, focused on operational rigor and platform health
Unlimited access to Google Workspace, GCP infra and data analytics training sessions.
Unlimited inquiry calls with cloud engineers for strategic & technical advice.
Efficiently monitor and resolve issues with support that is already familiar with your business systems.
Strong visibility on cost and best practices for optimizing your cloud investment.
Provides clarity about important updates, how the rollout can best be handled and which early access programs are available.
Access to g-company admin toolkit. Enabling administrators with additional domain-wide actions and insights.
Proactively monitor security and advise on best practices.
Strong visibility on costs and best practices for optimizing your cloud costs.
Unlimited access to on-boarding programmes for new employees.
Optimize business processes using the best tools of Google Cloud.
Would you like to know more about our Cloud Customer Care™ program and its building blocks?
Reach out to our account manager Toon