The alternative to shared mailboxes
discover how to innovatively implement multi-channel customer support.
During g-company’s next step event, Freek van de Griendt introduced our visitors to Freshdesk and Freshchat, and showed them how organizations use both of these tools to streamline communications with customers across different channels, such as chat, mail, the website and social media. Furthermore, Freek showed off the possible integrations with G Suite, and how Freshdesk provides a better solution to shared mailboxes.
Watch the interview with Freek below.