Salesforce Service Cloud

Be more involved, offer more support

Create an infrastructure where customers offer good support and where employees are able to offer the best possible support.

Increase customer satisfaction, optimize your workflow

Extend your support with self service functionality and an intelligent chatbot where customers can find a solution for their problem.

 This is how you free up time while still supplying complex support. 

Simplify support with a strong infrastructure

Via één werkomgeving met cloudtelefonie en artificial intelligence biedt je medewerkers een infrastructuur waardoor zij écht goede support kunnen leveren. 

Geïntegreerde AI en doorstuurregels zorgen ervoor dat issues bij de juiste persoon terecht komen, die direct toegang heeft tot een compleet klantoverzicht en kennisartikelen voor betrouwbare support.

Bied support via ieder kanaal

Gebruik kanalen als chat, sms, WhatsApp, Facebook, e-mail en meer, zodat iedereen je moeiteloos kan bereiken.

Werk slimmer met geïntegreerde AI

Zet kunstmatige intelligentie in en wijs taken toe aan de geschikte team of persoon en stroomlijn zo je supportafdeling.

Bespaar tijd door selfserviceportals

Zorg dat klanten sneller antwoord krijgen op hun vraag via selfserviceportals en AI-chatbots die ze direct kunnen helpen.

Datorama, an end-to-end intelligence platform, enables you to efficiently store your data in one central system.


Salesforce: Programme Management for Non-Profit Cloud

Gain more insight into your programme portfolio and focus on impact.

Salesforce: Cloud Start Programme Management

Kickstart your programme management towards insight, transparency and impact

Salesforce: Marketing Automation for Non-Profit Cloud

Increase your impact with Salesforce pardot: connect with donors and get more insight in what your marketing efforts bring you.

Salesforce Admin on Demand

Sometimes you just need a few extra hands to keep your Salesforce in great shape, for instance when a manager is out of office. Our Salesforce Admin on Demand is the solution.

Fundraising for Non-Profit Cloud

Enhance your impact by a 360-degree overview of all donors and build personal relationships with them.

Cloud Start: Fundraising for Non-Profit Cloud

Discover how you can free more energy to achieve your mission and how you can help focus your organization on impact.

Curious how we can help your organization?

Please contact our account manager Lex

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g-company continues as Xebia!

As of April 1, 2023, g-company continues as Xebia. Consequently, the content on this website will no longer be updated. For the most recent content, please visit the 'Cloud-First Workplace' section on the Xebia site.