1-5 November | Club Cloud Pushing the Boundaries of Cloud

Solutions

Cloud Customer Care™

Continuous innovation

CloudCustomerCare

Through our Cloud Customer Care™ program, we help you to achieve long term improvements, leverage technology and realize digital transformation.

Long term improvement

Our team helps identify improvements to achieve long-term success and avoid disruption of your business. Cloud Customer Care™ can help prevent issues from occurring in the first place.

Leverage technology

Cloud Customer Care™ offers intelligent systems to ease your support experience through different platforms and multiple cloud providers.

Digital transformation

Invest in modernizing your cloud infrastructure. Whether you’re facing a technical challenge or transforming your business, Cloud Customer Care™ is here to help with your journey in the cloud.

"g-company’s involvement is very high, the team is an extension of our organization, shares a lot of knowledge with us, and supports us directly during the Hunts."

Rogier van Egmond, COO iBOOD

Freedom of choice

The g-company Cloud Customer Care™ program consists of a number of building blocks. Dependent on your organization’s needs and cloud readiness, you choose – and pay for – only those building blocks relevant to you.

Support

Monitoring and quick response to issues. Learn and improve through blameless post-mortem culture.

Customer success manager

Work with a trusted technical advisor, focused on operational rigor and platform health

Training

Unlimited access to Google Workspace, GCP infra and data analytics training sessions.

Advisory services

Unlimited inquiry calls with cloud engineers for strategic & technical advice.

Context-aware expertise

Efficiently monitor and resolve issues with support that is already familiar with your business systems.

Optimization dashboard

Strong visibility on cost and best practices for optimizing your cloud investment.

Roadmap sessions

Provides clarity about important updates, how the rollout can best be handled and which early access programs are available.

Admin toolkit

Access to g-company admin toolkit. Enabling administrators with additional domain-wide actions and insights.

Security
review

Proactively monitor security and advise on best practices.

Cost
optimization

Strong visibility on costs and best practices for optimizing your cloud costs.

On-boarding programme

Unlimited access to on-boarding programmes for new employees.

Optimize workflow

Optimize business processes using the best tools of Google Cloud.

Start your journey to maximizing control and reliability

Would you like to know more about our Cloud Customer Care™ program and its building blocks?

afbeelding_iBood

iBOOD: respond flexibly and easily to current events

Curious to know how we can help your organization?

Reach out to our account manager Toon

Toon Pellemans